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Makase Pro

More time for the work only you can do.

Makase Pro runs the business behind your service: the inquiries, follow-up, scheduling, and client updates that keep work moving. You keep the part that takes expertise, judgment, and a real relationship.

For real estate, home services, and professional services businesses.

A builder reviewing plans at a workbench inside a home under construction
Makase Pro · Today
  • New inquiryKitchen remodel · repliedDone
  • Site visitThursday, 10:00Booked
  • Client updateCabinet delivery confirmedSent
The business behind the service

Clients hire you for your work. The business around it still has to get done.

Makase Pro takes on the routine parts, so you and your team spend your attention on the client, not on chasing the next message. The relationship stays yours.

  • Responding to inquiries

    Every call, form, and email gets an answer and a clear next step, even on a busy day.

  • Scheduling the next step

    Consultations, site visits, and appointments get booked without a long thread of messages.

  • Keeping everyone informed

    Clients and your team know what is happening without calling to ask.

  • Following up

    Estimates, open questions, and finished work get a timely follow-up instead of being forgotten.

  • Remembering what comes next

    You know when a past client may need help again, so you can reach out at the right time.

One connected journey

From the first inquiry to the next referral.

Makase Pro follows one client relationship from start to finish, and keeps it going after the work is done.

  1. 01 of 6

    New inquiry

    A request comes in by phone, form, or email and lands in one place with the details you need.

  2. 02 of 6

    Follow-up

    The client hears back quickly and the next step, a call, visit, or estimate, gets scheduled.

  3. 03 of 6

    Work coordinated

    Your team sees who is doing what, when, and what the client has asked for.

  4. 04 of 6

    Client kept informed

    Updates go out as the work moves, so the client never has to wonder where things stand.

  5. 05 of 6

    Next need

    After the job, you stay in touch and know when the client may need you again.

  6. 06 of 6

    Repeat business or referral

    The client comes back, or introduces a friend, neighbor, or colleague who needs the same care.

Then the journey starts again, with a client who already trusts you.

Use cases

The same product. Different reasons clients return.

Every business works differently. Underneath, the journey is the same: respond, coordinate, keep the client informed, and stay close for what comes next.

An agent welcoming a young family with two children at the front door of their new home, moving boxes behind them

A closing is the start of a longer relationship.

The home is the beginning. Move-in, repairs, renovations, family changes, and the next move each create a reason to stay in touch, and to be the agent they call.

Why clients come back
  • Move-inSettling in, first nights, first questions.
  • Home care and repairsHelp finding a trusted trade when something needs fixing.
  • RenovationDesigners and contractors when the home changes.
  • Family changesMarriage, children, and aging parents all touch the home.
  • Estate planningAn introduction to an attorney when the home belongs in a plan.
  • The next moveWhen it comes, you are already the one they know.
Where referrals come from

Home concierge fits here: a simple way to help past clients with home needs, so the agent stays useful between transactions and the introductions come back.

Makase Pro and Makase Law

Two products, built for different work.

Makase Pro is a ready-to-use way to run the business around a service: inquiries, follow-up, coordination, and staying connected with clients.

Makase Law goes deeper into the full operating workflow of a law firm, from intake and conflicts through matters, billing, and payment, with hands-on migration and implementation.

Running a law firm? See Makase Law

Less time managing the work around your service.

More time for the work clients came to you for. Tell us about your business and we will show you how Makase Pro fits.